EXPERIENCE SUMMARY
2022 - Present
Director, E-Commerce & Marketing
JimmyJane
Los Angeles, CA
• Responsible for running the JimmyJane.com e-commerce store with projected revenue of $1.8MM in 2023.
• In two months, I developed and implemented a new DTC strategy that increased average monthly revenue by 3x two months after taking it over.
• Re-designed the JimmyJane branded store, resulting in a significant improvement in conversion rates and achieving an average ROAS of 6.2 since the relaunch.
• Developed and launched a new customer acquisition plan that included Google ads, influencers, content partners, email, and retail partners.
• Increased repeat purchase rate by 27% through the development of effect CRM strategies, cross-product promotions, and improved customer segmentation.
• Partner with the corporate branding & merchandising teams to manage the digital calendar encompassing all site placements, paid advertising, and e-mails/SMS.
• Built three websites in three months to support parent company Diamond Products $50MM annual wholesale business.
• Leverage best practices in UX optimization, CRM, to maximize conversion rates, LTV and AOV.
• Create, forecast, and maintain critical digital metric reports and dashboards for traffic and acquisition, conversion, and spending forecasts.
• Business strategy planning, forecasting, budgeting, projections, and executing to meet and exceed business goals and revenue.
• Manage Amazon and online re-seller partners including CVS and Walmart.com.
2021 - 2022
Director of E-commerce & Growth Marketing
(Contract)
Nuheara
Perth, AU | USA
• Managed a global e-commerce store with ARR of $20M and digital marketing across seven countries.
• Introduced new digital marketing channels including programmatic ads on audio, podcasts as well as Broadcast Video-on-Demand which resulted in a 50% lift in organic search queries for Nuheara’s core product.
• Managed and optimized Amazon to reduce returns by 19% by improving copy, imagery, and customer onboarding.
• Improved ROAS by 2.5x in my first nine weeks by optimizing Meta ads, Affiliates, Google, and Bing.
• Led A/B testing and usability study design and execution for major projects.
• Oversaw website copy and collaborating with merchandizing and design teams to keep the website updated.
• Restructured the E-commerce abandonment email campaigns that resulted in a 4x lift in conversion rate from abandoned users.
2021 - 2022
Growth Marketing Director (Contract)
Gatherly.io
New York, NY
• Setup and launched Gatherly’s demand generation strategy to acquire and nurture higher qualified sales leads.
• Launched Gatherly’s partnership program with three large event planning companies resulting in over $100K in projected revenue.
• Developed a B2B email lead prospecting initiative that lowered the Cost Per Booked Meeting by 35%.
• Designed and implemented an innovative PLG effort leveraging virtual events to convert idle leads into closed deals which resulted in a ROAS of 3.8x.
• Managed all Google, LinkedIn, Meta and YouTube Paid ads.
2020 - 2021
Head of Growth - DTC
Propeller Health
San Francisco, CA
-
Architected mobile growth campaigns for a new connected medical device line that yielded a 28% lift in conversions and 50% increase in qualified leads.
-
Advised new venture groups within the parent company (ResMed) on price elasticity testing, go-to-marketing plans, and retention strategies.
-
Rebuilt the marketing stack to enable the marketing team to implement A/B testing on web and mobile properties, app optimization and integrated email and push campaigns.
2017 - 2019
Marketing & E-commerce Director
iHEAR Medical
Oakland, CA
-
Developed and launched user acquisition campaigns including paid search, social media, mobile, programmatic, email, PR, print, video, and SEO yielding a blended ROAS of 5x in the first six months of launch.
-
Launched iHEAR's headless E-commerce store on Magento and WordPress growing monthly direct online revenue from $0 to over $400K in 9 months.
-
Managed iHEAR's Amazon store growing it to $100K in monthly revenue in three months after launching.
-
Partnered with CVS, Walgreens, Cardinal Health, and Good Neighbor Pharmacies to launch the commercialization of in-store hearing solutions. Expanded the distribution to over 3K stores.
2011 - 2016
Co-Founder
Virgo.travel | Guestmob.com
San Mateo, CA
-
Developed and launched the first hotel booking mobile app with car sharing scheduling features.
-
Architected our own data management platform and integrated it with a marketing stack to drive 15% lift in mobile conversion lift and 2.75x increase in LTV.
-
Increased active users by 45% month to month by integrating the Virgo platform into the reservation systems of over 20 boutique hotels.
-
Presented quarterly reports to investors and our board of directors.
2008 - 2011
Senior Manager, Decision Sciences
Universal McCann
San Francisco, CA
​​• A founding team member of the Decision Sciences division which led campaign analytics and business intelligence for client engagements.
• Selected to work on a confidential data science project merging all of Microsoft's advertising campaigns & website data to estimate the potential value of adding E-commerce to Microsoft.com.
• Presented monthly campaign and business analytics reports and recommendations.
2006 - 2008
Senior Media Planner
McCann Erickson
San Francisco, CA
​​• Lead media planner for several B2B and DTC focused Microsoft campaigns including Visual Studio, SQL Server, MS Office, and Xbox.
• Managed lead generation campaigns using paid search, email, affiliate, display, programmatic advertising.
• Supported media buying and planning for Microsoft Office and Xbox campaigns, budgets exceeding $98M annually.
• Launched one of the first mobile brand campaigns targeting Business Decision Makers illustrating the power and value of Visual Studio.
Education
2002 - 2003
THE ELLER SCHOOL OF BUSINESS
Master of Science, Finance
Tucson, AZ
1994 - 1998
THE OHIO STATE UNIVERSITY
BS, Economics
Columbus, Ohio
Professional skillset
Growth Marketing
Paid Social & Paid Search
Data analytics
Mobile user acquisition
Programmatic Advertising
Experimentation
Product Development
Excel | SQL
Email Marketing | CRM
P&L Management
Product Led Growth
E-commerce
Shopify
Board Level Reporting